Overview
MultiLane’s Network Managed Services involves:
- Vertical integration of Communication Service Provider (CSP) businesses
- Capacity and Capability building for service and infrastructure providers
- Full staff augmentation to designing customer centric Managed Operation Center
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With MultiLane experienced global service delivery team, CSPs can focus on their core business activities.
Features & Competencies
- World-Class high-tech facility
- Proximity to Europe, GMT+3 and 3-4 hours by plane
- Independent IT & Data rooms + Shared Support Depts
- Over 300 upskilled Engineers from major universities
- A very efficient recruitment process (1 to 3 weeks TAT)
- Trilingual workforce, including French, English, Arabic (and more)
- Multiple level support for Service Providers: Level 1 industrial & automation support | Level 2 expert support | Level 3 technical expertise
- Expertise in GSM 2G/3G/4G & 5G Access Technologies
- Site deployment support and remote commissioning
- Fixed Network (DSLAM, ONT/OLT, Microwave…) support
- IP/MPLS network planning
- Radio integration, re-farming, optimization, QoS, migration to new technologies
- New soft capabilities in DevOps service for Cloud services and related activities
- NOC services for remote monitoring and management
- OSS/BSS Services
- Vendor-agnostic approach and multiple Network supplier support (Nokia, Calix, Huawei, Cisco, Juniper,…)
Benefits
- Faster resolution of Network and connectivity problems
- Minimize Maintenance Costs
- Better capacity planning
- Single point of contact for all connectivity and network problems
- Reduce investments and move to a subscription model (OPEX)
- CSP can refocus their efforts to drive their own business
